You have just bought an iPhone, iPad or iPod and want to watch or edit a video with iMovie using the device's native capabilities. Unfortunately, the device does not seem to recognise the format of the video or gives an error message when opening the file.

To open a video on the iPhone, iPad or iPod, you usually only need to change the file format. The format that normally works on the devices is: mp4 encoded in h.264.

You can use your MediaConverter from Mac to iPhone, iPad and iPod free of charge.